Shipping Policy

This policy applies to ( Austria ) orders. This policy is intended to ensure that you have a clear understanding of our shipping policies and procedures. By ordering from this shop you accept the policies here.

Shipping and delivery

We offer weight based shipping. Shipping is calculated at checkout based on your package weight

  • Orders placed through our website typically ship within 1-3 business days Mon to Fri.
  • Transit time can be between 4 and 7 business days Mon to Fri.

Order tracking

Tracking information is automatically sent to the email address you provide at checkout. If you do not receive tracking information within 1-3 business days of the above processing time, please check your spam folder.

International Shipping:

We offer international shipping. The calculation is made when checking out

Tax

All orders sent to customers are exempt from additional duties and taxes.

ORDER CANCELLATION:
Your order will be fully refunded if canceled within 24 hours of purchase. Please send us an email office@bexxo.at if you decide to cancel the order. We do not accept order cancellation requests if the orders have already been shipped.

CHANGE ADDRESS OR TELEPHONE NUMBER:
If you would like to change your address, you must contact us at of office@bexxo.at de and update us with the new delivery address. Once the order has been shipped, we cannot change the shipping address.

DAMAGED OR MISSING PACKAGES:
Please inspect all items thoroughly after receiving them. Sometimes your items may be damaged during transportation. In this case, you just need to send an email and damage photos within 5 days of the shipping date. Damaged or missing items reported after 5 days will not be refunded. Please do not discard any packaging or product until all shipping issues are resolved. Send us an email at office@bexxo.at so we can work with you to resolve the issue.

If you have any questions about shipping, please contact us at

Email: office@bexxo.at

Contact number: +43 676 6488168

Address: Lussbachweg 7d/Top2, 6600 Pflach, Austria

Operating hours: Monday to Friday from 9:00 a.m. to 5:00 p.m. CET